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OREY AI voice agents find where your sites lose capacity, quality and time. Straight from the people doing the work
[1]The problem and our solution
OREY's agentic voice interviews reach your frontline and close the gap between your data and reality on the ground
The problem
Most of what matters never makes it to the decision makers
Handovers, workarounds and local know-how never reach a system
Problems surface late and budget goes to the wrong issue
With OREY
OREY brings frontline knowledge to the people who decide
Agentic voice interviews reach every site, in each person's language
Findings arrive as calls finish, ranked by value at stake
[2]How it works
Set your focus. Hear from the frontline. Know what to do next
Choose what you want to understand and who to ask. We build the interview guide around it
Start with a question your teams can help answer
Join by phone or link. OREY drives the conversation and follows up on each answer
21 of 34 interviews completed across five sites
Findings arrive as calls finish, ranked by value at stake, with the quotes behind them
Preparation often starts after the production line stops
Built around your people
Built around each person. Every finding traces back to what people said
Take your time. I'm listening
What would make your working day easier?
People describe what happened in a conversation, with room to explain the details
OREY asks for examples and follows up when an answer needs more context
Questions reflect the person’s work and what they have already shared
People can take part in their preferred language and speak at their own pace
Employees can describe a recurring problem and explain what would help them do their work
Named or anonymous participation is agreed before invitations and explained to participants
Same question, asked 2 ways
Online survey
How smooth are changeovers on your line?
Average score 3.1 of 5
You know something is off. Nobody knows why
OREY conversation
What slows a changeover down on your line?
We wait for the tooling cart. Line 2 has it most Monday mornings
How long does that usually take?
Half an hour, sometimes more. Nobody plans it
Cause found. A shared tooling cart, on Mondays, about 30 minutes per changeover
In this example, 4 of 5 sites report the delay. Test whether a shared-cart fix helps
What you get from each
[3]Use cases
Understand why the same changeover takes longer at one site than another, and what the difference costs
Explore use case →Hear what teams need before you commit to a new plan, system or location
Explore use case →Follow changes in people’s experience of work and check whether your response helped
Explore use case →Find out why locations with the same concept get different results, from shelf availability to shampoo sales
Explore use case →Security & privacy
Agree data, access and safeguards before launch
Location, retention and deletion
Providers, data flows and regions
Anonymous or named, agreed before launch
Who sees what, defined exactly
The essentials for leaders, participants and data teams
Surveys collect fixed answers. OREY asks relevant follow-ups, explores examples and connects patterns across conversations
They call a study number or open a link. No work computer or account is required
People speak in their preferred language, at their own pace and outside everyday reporting lines. In anonymous mode, findings are released in groups that meet the minimum size set by the client before launch, without attributing answers to individuals
Yes. You set the purpose, roles and context. OREY adapts each conversation while keeping the study focused on the same decision
Yes. Each finding links back to supporting passages and shows where it repeats, where it differs and where it applies
The client chooses named or anonymous participation before invitations go out. For anonymous studies, the client also sets the minimum group size for releasing findings. Results for smaller groups are withheld. The selected mode and reporting rules are explained to participants before they take part
We involve works councils and unions from day 1, as partners in the study. Anonymity, the minimum group size, the questions and the report format are agreed together, and council members can take the interview themselves first. More on works councils →
Yes. We agree storage location, providers, processing regions, retention, deletion and access before invitations go out