OREY
Shampoo upselling across 52 salons
Illustrative data and paraphrases

Store performance / Hair salons

Which salons need which kind of support?

Compare shampoo upselling with five practices, then target support by the gap teams describe

Needs attentionGoing wellMixed or still to assess

Practices by salon

1 Not in place2 Ad hoc3 Consistent4 MeasuredSelect a cell to see the evidence

Salon

Practice detail

From the interviews