OREY
Client 1/Changeover standard, packaging lines
01Define
02Collect
03Deliver
Saved 4s ago Preview agent Launch study
Step 1 of 4

Describe the process you want to understand

Voice
Recording 04:12 Head of operational excellence · English · transcribing live

I want to understand how changeover actually runs across our packaging lines. The standard defines the sequence, timing and owner for every step. Preparation should happen before the stop, deviations should leave the daily meeting with an owner, and every shift should see what happened. I want to know how consistently each site works this way.

Pause Finish and build brief Type instead Audio is transcribed, then discarded
O

Got it. I mapped nine practices, linked four KPIs and drafted the guide.

Before launch, confirm who owns kitting and whether notification time differs by line.

Study goal written 9 practices mapped from your description 4 KPIs linked for challenge questions Guide drafted, 14 questions per role Waiting on your confirmation of the site list
Add context, correct a practice, or keep talking...
+ ● Hold space to talk
Study brief

Built from your description

Version 3

Goal Edit

Changeover standard, packaging lines

See how consistently each site follows the changeover standard and where gaps create lost time.

Practices to test 9 Edit

AUTODocumented sequence with role cards AUTOStandard time per step AUTOInternal vs external steps split AUTOPeople notified ahead of the stop AUTOKitting and tooling staged before the stop AUTOTime measured per changeover AUTODeviation reviewed in the daily meeting AUTOAction with a named owner and date AUTOLogbook kept per line + Add practice

KPIs the agent can challenge with 4 Connect source

68%
OEE, 12 month line average
41%
Changeover share of planned downtime
81%
Schedule adherence
3.2
Unplanned stops after restart

The agent uses site KPIs to challenge general answers.

Scope and context

ClientClient 1, Operations
SitesAntwerpLyonPoznanBergamoGlasgow
LinesPackaging only, 14 lines
ReferenceChangeover standard v3.pdf Role cards.xlsx
ParticipationNamed, selected for this example. Anonymous is also available.
Anonymous modeSet the minimum group size for releasing findings in Define.

Who gets interviewed 34 Edit list

Head of manufacturing5
Head of quality5
Shift lead10
Line operator12
Maintenance technician2
5 sites, 5 languages, own guide per role34 participants

How the agent interviews

Peer to peer, never an audit
Ask for a recent example before accepting a claim
Challenge with the site KPI when the answer stays general
One question at a time, let the person finish
Read the standard aloud when someone is unsure
Structured first,
then exploratory
Structured only
Exploratory only
Mix 70 / 30 · 20 min target